24/7 Service Desk

Service Desk

Our professional-support team provides 24/7 support through skype calls, online calls, and by electronic correspondence to our clients. We provide unlimited on-site user support with a team of dedicated and skilled engineers offering professional advice and services. Our experts provide ICT support according to the industry’s best. Here are our key-services:

ICT Support

• ICT Support for home users and Small businesses –Remote and on-site support ICT Setup for New Office • ICT Setup for Relocating Office • ICT Security • ICT Training for End-Users

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Configuration

• Setup and Configuration of Firewalls • Setup and Configuration of Routers • Setup and Configuration of Windows, Mac and Linux Workstations • Setup and Configuration of Windows, Mac and Linux Servers • Rectification of Operating System Issues • Rectification of third Party Application Issues • Server Administration • Virtual Private Network (VPN) implementation • Installation of operating systems (All Windows and Mac) • Reactivation of corrupt systems (Hardware/Software) • Troubleshooting Networking issues • 3rd party software/hardware management services • Disaster recovery and data backup solutions to protect your business • Network and internet security to keep your network safe • Installation and supply of hardware, servers, and software • Implementation of Microsoft Server technologies including Hyper-V, Remote Desktop, Exchange.

Domain & Email Server

• Computer Maintenance • Setup of Email-Account • Setup of Domain-Account • Troubleshooting and Rectification of Network Issues • Troubleshooting and Rectification of Internet Connectivity Issues • Liaising with 3rd Party Vendors and Providers

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